FAQ
Yes, we can certainly have your order delivered today if you order before 4 pm Local Delivery City time.
Our delivery charges vary for country to country, the delivery charges are displayed on the cart page as to which country and city is selected.
There are different delivery time options on the website . You can choose the preferred time of delivery and we will deliver your order accordingly . We Deliver freshness 365.
Images are only for reference purpose and exactly the same is not possible. Flowers are seasonal products, and some varieties will therefore not always be available. However, we at Global Flora.com strive to achieve utmost perfection and you can be rest assured that every effort will be made to match the colour and shape of the bouquet shown in the picture. Please note maximum of the glass vase arrangements are made on floral foam in which the flower stems wil be cut short. If you want long stems kindly call customer service just after you place the order.
Please remember that each design is custom made. No two arrangements are exactly alike and colour or variety substitutions of vases or baskets may be necessary. In case of substitution, we ensure that we are using an article of equal value and style.
No, there isn't any minimum value for the order and we deliver all products that are displayed on our website.
Yes, it's our policy to call the recipient before making the delivery, to ensure that we have the correct address and confirm if the recipient is present there to collect it.
When your order is confirmed, we will send an e-mail with the details of your product. Be sure you go through that. If you didn't receive it in your inbox, request you to please check it in the'Spam'folder as well. You can follow your order status at all times by tracking it here.
We have various payment options, to give you a delightful shopping experience:
Online Credit or Debit Card Payment Processing. Is done through a Secure Payment Gateway –VISA and MASTERCARD, AMEX card are accepted.
PayPal . Payment processing is done through Your PayPal Account.
Changed your mind and wish to make some changes in you order? Do not worry! Before 24 hours of the time of delivery, you can change the details of your order by sending us an email to support@globalflora.com. Please note, this feature isn't available for same day delivery orders.
We value relationships and ensure that your present is delivered to your loved ones in the most warm and secretive manner. Our representative will only give the recipient a call and inform them that there is a courier delivery.
When your order is delivered, we will send you a 'Delivery Confirmation' email. Do check your mailbox.